Dedicated Driver Leader

About the role

As a Driver Leader with Hirschbach, you are responsible for overseeing the daily operations of an assigned fleet of drivers. Your primary objectives are to maximize fleet productivity, equipment utilization, and driver retention. You will monitor driver performance, support safe and efficient operations, and ensure that all Hirschbach operators consistently deliver Best in Class service.

Responsibilities

• Communicates with drivers by promptly answering phone calls, emails, and messages to ensure clear communication and reduce operator hold time.
• Sends preplans to drivers and secures load commitments in a timely manner.
• Completes loaded and empty calls accurately and efficiently.
• Tracks operator performance from dispatch through delivery to ensure consistent on-time service.
• Maintains operator availability and updates PTAs accurately based on current scheduling needs.
• Optimizes performance of assigned drivers, including on-time pickup/delivery, Hours of Service (HOS) compliance, driver availability, and individual scheduling preferences.
• Builds and maintains professional, positive working relationships with Hirschbach operators and internal operations team members.
• Counsels drivers by identifying performance improvement opportunities and providing guidance and training to support their success.
• Collaborates with the Safety department to ensure drivers meet all compliance requirements and receive proper coaching to uphold company standards.
• Proactively identifies and resolves potential settlement or pay issues by working closely with Driver Payroll.
• Attends meetings related to driver operations and occasionally travels to terminal locations as needed.
• Manages driver availability to maximize fleet productivity.
• Performs other duties as assigned, including proactively supporting other departments to achieve organizational goals.

Qualifications

• Displays a strong understanding of Hirschbach operations and the functioning of the freight network.
• Demonstrates the ability to build and maintain strong, positive relationships with Hirschbach operators.
• Shows an understanding of driver retention and its impact on operations, and can proactively identify issues that may contribute to turnover.
• Understands Hirschbach service standards and effectively monitors the performance of assigned drivers or fleet to ensure compliance.
• Exhibits a professional tone and always communicates respectfully with drivers and team members.
• Exhibits basic proficiency with AS400 and other operational systems, including the ability to enter data accurately and efficiently.

Skills

• Basic proficiency with AS400 and other operational systems.
• Ability to process information with a high level of accuracy and energy.
• Computer proficiency with the ability to navigate between multiple programs.

Benefits

Hirschbach Motor Lines offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $40,000 - $60,000 annually, commensurate with experience.

Schedule

Monday – Friday, 7am-5pm.

Company Overview

Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions. With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Equal Opportunity Statement

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.