Deck Hand (Casual)

Responsibilities

• Deliver attentive, friendly, and professional service to all guests, ensuring a safe and enjoyable experience throughout snorkel tours, sunset cruises, and other specialty charters.
• Greeting and assist guests during boarding and disembarkation, providing clear guidance and support.
• Provide safety briefings and actively monitor guest well-being during all activities, including in-water supervision when required.
• Engage with guests in a positive and approachable manner, answering questions and enhancing their overall experience.
• Aid with mooring, unmooring, and line handling to support safe and efficient vessel operations.
• Support navigation and vessel operations as directed by the Captain.
• Maintain clean, organized, and guest-ready deck and common areas at all times.
• Aid with routine inspections, and general upkeep of deck equipment and vessel systems.
• Ensure compliance with all safety, environmental, and operational regulations.
• Participate in safety drills, briefings, and emergency response procedures.
• Work collaboratively with the Captain and crew to ensure smooth daily operations and a high standard of guest service.
• Aid with periodic maintenance projects, including dry dock support as needed.
• Perform other duties as assigned to support vessel operations and enhance the guest experience.

Qualifications

• High School diploma or equivalent, required.
• Previous experience in the marine environment or customer service, preferred.
• Must be a strong swimmer and proficient in the ocean.
• Ability to work in a physical environment.
• Basic knowledge of maritime safety protocols.
• Requires relating to people in a friendly and professional manner.
• Requires excellent verbal communication skills.
• Requires working to the established procedures and maintaining reliable work attendance.
• Requires the ability to follow oral and written instructions.
• Able to think and make effective decisions quickly.
• Able to create effective working relationships with employees.
• Must be able to maintain a positive attitude and work under pressure.
• Able to work flexible hours, including weekends and holidays.
• Required Work Cards/Certifications: CPR Certification, Lifeguard Certification, Liquor Card, Food Handlers Card, Current TB Clearance.