Decision Scientist - Customer Strategic Analytics
As a member of the Customer Strategic Analytics team, you’ll turn customer data into insights that help shape better experiences across Best Buy. You’ll work with large datasets, analytics tools, and AI-powered solutions to uncover trends, answer key business questions, and influence important decisions.
About the role
This role is hybrid, requiring on-site work Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. This position is not eligible for immigration sponsorship.
Responsibilities
- Analyze complex data around customer behavior, trends, and opportunities
- Deliver strategic insights that help business partners make informed decisions
- Partner with teams across the business to answer critical customer questions
- Present recommendations to both technical and non-technical audiences
- Develop automated analytics workflows that accelerate scalability and time to insight
- Build dashboards and presentations that make complex findings easy to understand
Requirements
- Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Computer Science, Marketing, Business, or equivalent experience
- 3 years of experience in analytics, data science, business intelligence, or a related field
- 2 years of experience translating complex data into business insights
- 3 years of experience using analytical and statistical methods
- 3 years of strong SQL experience
- 2 years of experience with Python or R
- 2 years of experience automating analytics workflows to create dynamic, repeatable, and scalable processes that improve workflow efficiency and generate actionable data insights
Preferred Qualifications
- 2 years of experience with dashboarding (e.g., Tableau, Power BI, and/or Looker Studio)
- Strong communication and storytelling skills
- Experience presenting insights to leaders and stakeholders
- 2 years of experience with customer analytics
- Master’s degree in Business Analytics or a quantitative field
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Leaves of absence (LOA) with potential pay sources based on eligibility, including intermittent or reduced-schedule leave for certain medical or family care leaves
- Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, and years of service
- Incentive pay for eligible roles to drive performance and recognition
About Us
As part of the Best Buy team, you’ll help fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.
Best Buy is an equal opportunity employer.