Dealership Internet Sales BDC

BDC Representative Responsibilities

• Answering incoming phone calls and online inquiries.
• Loading customer details and comments into our CRM system.
• Scheduling appointments and following up with customers.
• Maintaining thorough and up-to-date knowledge of our software to assist with tasks.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure satisfaction with our service.
• Aiding in promoting any available dealership promotions.
• Assisting with various tasks at the dealership.

BDC Representative Requirements

• No prior experience necessary - we provide comprehensive training, coaching, and mentoring.
• Strong written, verbal, and phone communication skills.
• Highly organized with the ability to learn quickly.
• Proficiency in Microsoft Office software and the internet.
• A professional and personable demeanor with a positive attitude every day.

What We Offer

• A supportive team environment with positive reviews from our sales team.
• Health insurance benefits including medical, dental, and vision coverage.
• A flexible schedule with a 5-day work week and no Sundays.
• A 401K plan and paid time off carryover.
• Growth opportunities to develop new skills.
• A family-oriented atmosphere where employees feel valued.
• Employee vehicle purchase plans and discounts on products and services.
• A long-standing, family-owned business with strong job security.
• Focus on health and wellness programs.