Dealer Trainee - Part Time (Harrah's Atlantic City)
Caesars Entertainment · Atlantic City, NJ · 2 mo ago
On-siteBusiness DevelopmentPart-time
About the role
Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude. Support and always maintain property courtesy guidelines. Perform other duties as assigned.
Responsibilities
- Learn how to demonstrate an effective working knowledge of dealing policies and gaming procedures
- Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy
- Able to learn applicable departmental dealer efficiency metrics
- Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
- Responsible for learning the protection and control of the game
- Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner
Qualifications
- Must be able to read, write, speak and understand English
- This position will require an NJ CER License. Candidates are responsible for obtaining the required licensure
- Excellent customer service skills are essential
- Must be able to perform basic math quickly
- Must be able to get along with co-workers and work as a team
- Must present a well-groomed appearance
- Well-developed interpersonal skills
- Must enjoy entertaining and communicating with the public
- Must be able to pass a math test and customer service focused panel before being accepted to this training program
- Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed
- Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions
Pay
N/A
Schedule
N/A
Benefits
N/A