Dealer Sales Coordinator

About the Role

We currently have an opening for a Dealer Sales Coordinator supporting our Florida, Georgia, Virginia, and North and South Carolina territories.

Responsibilities

• Actively work the Top 100 accounts for each assigned Distribution Center (DC) to review bleeders, lost opportunities, and thank dealers for their business.
• Provide marketing support for commercial and residential sectional stocking programs in assigned DCs.
• Onboard new dealer accounts, including welcome packets, credit forms, product comparisons, program and product training, electronic price pages, contact information, online tools, and iStore/Portal initial setup—ensuring prompt access to Clopay products, programs, and tools for first and subsequent orders.
• Make outbound calls to MAD/AD dealers quarterly (or more often if requested) to follow up on promotions, CLC status, and co-op dollars.
• Ensure timely and accurate processing of paperwork and special pricing requests for both residential and commercial products.
• Return phone calls within 4 hours and emails within 24 hours.
• Develop, support, and follow up on company-sponsored promotions and DC promotions.
• Assist the Sales/Operations team with DC Open Houses or Customer Appreciation Events by creating flyers, communicating with dealers, ordering marketing materials, developing agendas, contacting presenters, and coordinating with supporting manufacturers. Help track attendance headcount and attend events as required for training on online programs.
• Support dealers and/or Account Managers in training on online tools such as MyDoor, Web Gen 3.0, iStore, and MyClopay. Utilize inside service support for weekly and one-on-one trainings.
• Assist and evaluate Minimum Purchase Quantities (MPQs) as needed.
• Notify appropriate regional or DC manager of reported dealer service issues.
• Assist Account Managers with Gross Sales allowance or Goodwill credits as needed.
• Ensure follow-up communication of new products, product/engineering changes, and national promotions to all dealers during courtesy calls.
• Work with Area Market Directors (AMDs) to ensure DCs have competitive tier pricing based on market demands and dealer feedback. Collect, analyze, and forward competitive information to AMDs/Regional Managers.
• Update and maintain CRM accuracy with contact information, sales call notes, and other pertinent details.
• Identify and travel with Account Managers to key customers and dealer targets.
• Work with AMDs to ensure DC showrooms and selling centers are up to date and effective in promoting Clopay products, services, and programs.
• Control sales expenses within budgeted guidelines.
• Perform any other duties as assigned by the Manager of Dealer Sales Support or Regional Sales Manager.

Requirements

• A Bachelor's degree is preferred or a combination of experience and education.
• A minimum of 2 years of sales or customer service experience.
• Strong computer skills.
• Regular travel is required.
• Outstanding customer service skills.
• Ability to self-manage time effectively.

About Us

Clopay Corporation is North America’s largest residential and commercial garage door manufacturer, leading the industry in innovation, safety, and design. Through our premier brands, we provide groundbreaking high-performance closure solutions for homes and businesses. Headquartered in Mason, Ohio, we operate state-of-the-art manufacturing facilities in Troy, Ohio; Mountaintop, Pennsylvania; and Goodyear, Arizona. As a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation, our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay—known as "America’s Favorite Garage Doors"—with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to iconic stadiums and skyscrapers.

Benefits

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence spanning nearly two centuries.
• A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of industry trends.
• Commitment to People: As part of Griffon Corporation, we offer the stability of a large organization with the collaborative feel of a specialized team.
• A Legacy of Expertise: Join our "Pioneer Club"—over 440 employees have been with us for 20 years or more, offering stability and lifelong career growth.
• Commitment to Innovation: From WINDCODE® technology to award-winning designs, we provide the tools to do your best work.
• Community Focused: Our success is linked to the well-being of our communities. Through our partnership with Habitat for Humanity, employees help provide homes and security to families in the communities where we live and work.