Dealer Relationship Representative

About the role

This position is responsible for establishing, maintaining and monitoring indirect lending relationships. This position will be required to meet regularly with indirect lending partners, communicate policy and procedures, and monitor application and funding data.

Responsibilities

• Works directly with dealer staff, including Finance Managers, Sales Managers, and Administrative staff, when appropriate.
• Daily monitoring of auto loans through analysis of data and reports.
• Completes reporting and analysis, along with recommendations, which will be requested by management.
• Educates dealers on policies, procedures, and any program/pricing changes.
• Represents Westerra at community events.
• Maintains knowledge of all guidelines pertaining to consumer credit laws, federal, and state regulations to ensure the Credit Union is in compliance.
• Delivers Westerra Experience (WX) and Ways to Be with every interaction.

Requirements

• Experience/Education: Minimum 2 years’ lending experience in a financial institution required. Detailed knowledge of automotive financing required. 2+ years’ indirect dealer experience preferred. Knowledge of fiscal management and loan policies and procedures.

Skills And Abilities

• Ability to communicate effectively both orally and in writing.
• Proficient in Microsoft Excel (ability to turn data into a graph).
• Proficiencies in sales techniques.
• Can be accountable for the completion of assigned tasks and projects with supervision.
• Understands the basic business line and operating environment.
• Able to handle problems that are not particularly difficult nor complex.

Work Environment

Hybrid: Typically, a dispersed, flexible team environment both on Westerra campus (at least 2x/week) and remote. Employees must reside in Colorado or be willing to relocate prior to starting employment. Residency is required for payroll and state tax purposes. 60%-70% travel to dealerships. Remainder of time in office evaluating data and reporting. 30%-40% remote.

Pay

Salary: in addition to the starting hourly rate of $24 - $30, this role is also eligible for Westerra’s self-funding reward plan. This plan pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results!

Benefits

• Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options.
• Two dental plans through Delta Dental.
• Basic life and AD&D insurance, short-term disability and long-term disability.
• 20+ days of paid time off (PTO) per year.
• Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY).
• 16 hours of volunteer time off (VTO) per year.
• 11+ paid holidays.
• 401(k) that includes up to 6% match.
• Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property.
• Up to 2% off Auto/RV/Motorcycle Loans.
• Up to $5250 per year for educational reimbursement.
• 4 weeks of paid parental leave.
• Mental health resources including an Employee Assistance Program (EAP).
• Individualized learning and development programs.