Dealer Registration Clerk

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you!

About the role

We are transforming the automotive industry by building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights. We are disruptors of the industry and we want you to join us on our journey.

Responsibilities

• Registers new licensed vehicle dealers, updates registered licensed dealers, and verifies that agents are legal representatives of licensed dealerships.
• Maintains accurate dealer information in the computer system; provides information to managers as needed.
• Processes credit history inquiries and conducts periodic audits to ensure accurate and current information in accordance with corporate guidelines.
• Performs all duties assigned by the Front Office Manager or designated manager.
• Must know, practice, and ensure that company policies and procedures and state or federal laws are always followed.

What We Are Looking For

• Ability to read, write, speak, and understand English
• A High School Diploma or GED required
• Effective customer service and resolution skills required
• Strong written and oral communication skills required; experience with diverse individuals preferred
• 1–2 years of office experience preferred
• Computer experience, including data entry, word processing, and scheduling required
• Proficiency in Microsoft Office Suite and Salesforce CRM preferred
• Bilingual communication skills preferred

Our Values

• Trust & Transparency: People First | Positive Experiences | Calm Persistence | Never Settling

Compensation

The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

Qualifications

• Ability to read, write, speak, and understand English
• A High School Diploma or GED required
• Effective customer service and resolution skills required
• Strong written and oral communication skills required; experience with diverse individuals preferred
• 1–2 years of office experience preferred
• Computer experience, including data entry, word processing, and scheduling required
• Proficiency in Microsoft Office Suite and Salesforce CRM preferred
• Bilingual communication skills preferred

Skills

• Ability to read, write, speak, and understand English
• High School Diploma or GED required
• Effective customer service and resolution skills required
• Strong written and oral communication skills required; experience with diverse individuals preferred
• 1–2 years of office experience preferred
• Computer experience, including data entry, word processing, and scheduling required
• Proficiency in Microsoft Office Suite and Salesforce CRM preferred
• Bilingual communication skills preferred

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)