Dealer Development Supervisor

About the role

The Dealer Development Supervisor is responsible for building and developing the KIOTI Tractor and CCE brand dealer network to expand the growth of the product lines. This position supports the Director of Dealer Development and the company's strategic goals by identifying and establishing new business representation for KIOTI Tractor and CCE product lines, pinpointing underserved markets in North America, and onboarding the right dealer representatives to sell and service those markets. The role also oversees administration and database information for dealer development.

Responsibilities

• Provide support and guidance for the Dealer Development team with training and ensure all onboarding processes for new applicants are done in a timely manner.
• Manages the administrative support team in Dealer Development.
• Train inside staff on new dealer onboarding, ownership changes, adding sub-locations, relocations and terminations.
• Establishes communication between departments such as outside and inside sales, service, warranty, parts, credit, marketing and legal.
• Maintains a weekly and monthly log of all dealer actions including new applicants, adding sub-locations, ownership changes, M&A/buyout (asset purchase), relocation and address changes.
• Provides the executive team with weekly progress reports on department activities.
• Provides Ad Hoc reports for management and maintains the dealer list.
• Responsible for sending the Dealer Sales and Service Agreement to newly approved dealers and following up with the execution.
• Sets up new dealers in the one source system and manages the profiles.
• Manages credit limits in HDF system.
• Responsible for renewing “Dealer Sales and Service Agreements” before they expire.
• Manages the Dealer Sales and Service Agreement and amends when required changes are approved.
• Manages the filing and continuation of Daedong USA, Inc. and Daedong Canada, Inc. UCC-1 & PPSAs.
• Manages Dealer terminations and follows-up with the RSMs, TSMs and Dealer Analyst adhering to state buyback laws.
• Drafts dealer communication letters which include termination and acknowledgement letters.
• Provides guidance to newly onboarded dealers making sure they are properly set up and trained in our systems.
• Identifies key areas of improvement and follows correct procedures to execute change as needed.
• Provides assistance to the outside sales team in new dealer onboarding, ownership changes, adding sub-locations, relocations and terminations.
• Maintains annually, dealer progress on KIOTI’s dealer standard program and helps with the drafting of next year’s program.

Requirements

• Bachelor’s degree in business and/or sales/marketing
• 2+ years in a business, sales-related position in a similar industry
• Familiar with managing legal agreements and UCC-1/PPSA filings

Skills

• Strong communication, leadership, and multitasking skills
• Advanced skills in Microsoft Excel, Word and PowerPoint
• Team player with strong interpersonal skills
• Good time management skills and attention to detail