Dealer Channel Loan Officer

Summary of Role

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Essential Job Functions/Responsibilities

• Coincoperate with the Consumer Loan Manager the implementation of Dealer Channel Auto Account efforts in terms of sales channels, loan approvals, opportunities for growth and complete, compliant and accurate documentation and approvals, while overseeing daily loan applications and approvals, using proven knowledge of loan underwriting alongside company policy and set procedures and price decisions
• Provide courteous, professional support to members and dealerships in person and by telephone
• Receive and research member and dealer inquiries, complaints and requests regarding accounts, projects, rates and services/products offered
• Responsible for following-up on member and dealer inquiries and research to assure satisfactory completion, while looking for all opportunities to cross-sell
• Maintain working relations with members and dealers and offer alternatives to problems
• Identify training needs both individually and department –wide and reports them to management
• Maintain the completion of accurate paperwork and is responsible for its submission to appropriate departments as required by policy and procedures
• Aid management, co-workers, other departments, and other credit union personnel as needed, providing essential levels of teamwork, while meeting and frequently exceeding team expectations
• Utilize and understand all third-party vendor tools and software and their applications on duties and responsibilities
• Communicate effectively with members, co-workers and management
• Maintain confidentiality of all member, employee and credit union policy and loan information
• Develop and maintain a professional image and accepts and understands the corporate philosophy required both in the community and in work environment per company standards and guidelines
• Represent the Credit Union in public relations, especially with dealerships, as required

Minimum Job Qualifications

• Associates degree in Business or related field
• Minimum three (3) years lending experience or equivalent combination of education and experience in a lending environment
• Consumer loan underwriting experience preferred

Starting Compensation

$22.62-$31.67/hr., plus a competitive benefits package

Bilingual Individuals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs.