Deal Operations Analyst
VARITE INC · Lehi, UT · 4 wk ago
Hybrid$48/hrFull-time
About the role
VARITE is an award‑winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE delivers excellence by leveraging its global experience in scientific, engineering, technical, and non‑technical staff augmentation and talent acquisition. The client is an American computer software company offering web design tools, photo manipulation, vector creation, video/audio editing, mobile app development, print layout, and animation software. The position is located in Lehi, UT 84043 (Onsite) for a 6‑month contract with possible extension. Work authorization: US Citizen or Green Card only.
Responsibilities
- Collaborate with cross‑functional teams, optimize workflows, and drive efficiencies impacting enterprise Digital Media quote‑to‑contract operations within the Deal Desk organization.
- Work with Operational teams, Product Business Units, Pricing Strategy teams to support and operationalize Go‑To‑Market offers.
- Coordinate, review, and assist in delivery of product and process‑specific training related to Enterprise Go‑To‑Market offers.
- Build and maintain approval and process documentation related to the client’s Enterprise offerings.
- Communicate Go‑To‑Market changes, process changes, and system changes to global operational and approval teams that would impact deals they support.
- Actively participate in projects within the Deal Desk organization and advocate for continuous improvement in quote‑to‑contract and broader deal processes.
- Serve as the first point of contact for team members encountering issues or seeking guidance related to quote‑to‑contract processes in Salesforce and Microsoft Dynamics; investigate reported issues, troubleshoot system errors, and provide timely resolutions or escalate to appropriate teams.
- Maintain documentation of common issues, resolutions, and user guides to facilitate self‑service support and knowledge sharing.
- Assist in system administration tasks such as user management, permission setting, and configuration updates.
Requirements
- 3+ years of experience as a business process analyst or similar role, with a strong understanding of quote‑to‑contract operations, Salesforce and/or Microsoft Dynamics.
- Experience with Wiki, Workfront and JIRA or equivalent bug management software.
- Bachelor’s degree in Finance, Business Administration, Operations, or a related field; or equivalent industry‑specific experience (3‑5 years).
Skills
- Outstanding communication skills, able to articulate challenges and help inform decisions to relevant collaborators.
- Proven ability to identify problems, propose solutions, and drive projects to completion in a fast‑paced environment.
- Meticulous attention to detail and a commitment to delivering high‑quality work with a focus on accuracy and precision.
- Ability to adapt to changing priorities and thrive in a dynamic, rapidly evolving environment.
Benefits
- Health Insurance: Medical, dental, and vision coverage.
- Retirement Plans: Participation in a company‑sponsored retirement savings plan.
- Legal Service Plans: Offering access to attorneys for legal advice and representation.
Pay
Pay Range: $48.00/hr. to $52.81/hr. on W2.