Deal Desk Associate

About the role

The Deal Desk Associate plays a crucial role in supporting the Global Sales team by ensuring all deals are well-structured, aligned with Yubico's commercial policies, and efficiently processed. This position requires a detailed approach and a passion for driving efficiency and strategic support.

Responsibilities

• Partner with Sales to structure and validate deals, ensuring alignment with Yubico's commercial policies.
• Manage and process US Channel Purchase Orders (POs) to maintain accuracy and facilitate inventory availability.
• Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating with various teams as needed.
• Identify and report system bugs or process inefficiencies through Jira tickets, collaborating with the Sales Operations team.
• Support high-volume periods by maintaining availability for extended hours during End of Quarter and End of Year cycles.
• Provide critical support during these periods with a high level of self-sufficiency and resourcefulness.

Requirements

• Proven experience applying or implementing Deal Desk best practices within a fast-paced environment.
• At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity.
• Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate.
• Hands-on proficiency with Salesforce and a strong understanding of maintaining data integrity across integrated business systems.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Experience with deal management and support systems.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks simultaneously and prioritize effectively.

Skills

• Proficient in Salesforce and other CRM tools.
• Knowledge of deal structures and global transaction complexities.
• Ability to interpret complex documentation and provide accurate information.
• Strong analytical and decision-making skills.

Benefits

At Yubico, we offer a comprehensive benefits package designed to support your overall well-being. This includes health coverage, a retirement plan with a match, wellness reimbursement, learning and development opportunities, and generous paid time off. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Pay

The annual salary range for this role is $23 USD - $27 USD.

Schedule

This role offers flexibility, allowing you to work remotely or hybrid with the option to work from home or onsite. We prioritize work-life balance and encourage you to take time off when needed.

Contact Us

If you're interested in joining our team, please submit your application through our careers page. We look forward to hearing from you!