Deal Desk Associate

About the role

The Deal Desk Associate plays a crucial role in supporting Yubico's Global Sales team. They ensure deals are well-structured, aligned with Yubico's commercial policies, and efficiently processed.

Responsibilities

• Partner with Sales to ensure all deals are well-structured, aligned with Yubico's commercial policies, and validated for efficient downstream processing
• Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems
• Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating as needed with order entry, supply chain, and billing teams
• Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team
• Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles
• Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision

Qualifications

• Proven experience applying or implementing Deal Desk best practices within a fast-paced environment
• At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity
• Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate
• Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems