Deal Desk Associate

About the role

The Deal Desk Associate plays a crucial role in supporting the Global Sales team by ensuring all deals are well-structured, aligned with Yubico's commercial policies, and efficiently processed. This position requires a detail-oriented self-starter who can provide sound business insight and manage a fast-paced environment.

Responsibilities

• Partner with Sales to ensure all deals are well-structured, aligned with Yubico's commercial policies, and validated for efficient downstream processing
• Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems
• Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating as needed with order entry, supply chain, and billing teams
• Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team
• Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles
• Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision

Requirements

• Proven experience applying or implementing Deal Desk best practices within a fast-paced environment
• At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity
• Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate
• Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems

Qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field
• Experience with ERP systems and financial management tools
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage multiple projects simultaneously

Skills

• Proficient in Salesforce and other CRM systems
• Knowledge of deal structures and global transaction complexities
• Experience with PO management and inventory control
• Ability to work independently and as part of a team

Benefits

• Health coverage
• Retirement plan with dollar-for-dollar matching up to 6% with a cap of $6K/year
• Immediate vesting
• Wellness reimbursement
• Yearly development stipend of $3,000 and mentorship program
• Total of 15 vacation days plus 10 holidays, and 7 sick days a year
• Paid parental leave for birthing parents
• Commuter benefits
• Strong mission & company values

Pay

$23 USD - $27 USD annually

Schedule

Hybrid/Onsite