Deal Desk and Sales Operations Manager

Responsibilities

• Own the end-to-end deal lifecycle — from quote creation and pricing approval through order form execution and booking — ensuring accuracy, compliance, and speed across Tavily's API and enterprise contract motions.
• Partner directly with AEs to structure complex deals, advising on pricing, discount thresholds, payment terms, and contract configurations that balance customer flexibility with Tavily's revenue goals.
• Own the day-to-day administration and optimization of our GTM tech stack, including HubSpot CRM, our migration to SFDC, and implementing a CPQ tool.
• Serve as the connective tissue between Sales, Legal, and Finance, shepherding non-standard terms and escalations to resolution without slowing down deal velocity.
• Identify friction points across the sales cycle and proactively drive improvements — whether that's building approval workflows, standardizing order form templates, improving rep onboarding, or documenting pricing policy.

Requirements

• 4–6 years in a Deal Desk, Sales Operations, or Revenue Operations role at a SaaS or high-growth technology company.
• Strong grasp of SaaS pricing models, subscription and usage-based contracts, and revenue recognition fundamentals (ASC 606/US GAAP).
• Experience with contract management and e-signature tools (DocuSign, IronClad, or similar) and a track record of improving the systems around them.
• Familiarity with API or consumption-based pricing models and the deal structures that come with them (a plus).
• Early-Stage Exposure: You've built or helped build a deal desk or sales ops function at a Series A/B company where the playbook didn't exist yet.

Qualifications

Commensurate with experience.

Skills

Commercial Acumen, Systems Fluency, Deal Desk or RevOps Experience, Usage-Based Billing Experience (a plus), Early-Stage Exposure.

Benefits

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Pay

Base Compensation Range $107,100—$133,800 USD