DDD Administrator (Developmental Disabilities Division)

Key Responsibilities

• Direct and oversee the daily operations of DDD community-based programs and services.
• Ensure all programs are delivered in accordance with NJ DDD regulations, agency policies, and best practices.
• Develop, implement, and evaluate program initiatives to improve service quality and client outcomes.
• Monitor program performance and identify opportunities for growth and continuous improvement.

Compliance & Quality Assurance

• Maintain compliance with all state, federal, and DDD requirements.
• Conduct regular audits of client records, service documentation, and program operations.
• Avoid inaccurate completion of intake documents, assessments, reports, and service plans.
• Oversee incident reporting, corrective action plans, and quality improvement initiatives.

Staff Management & Development

• Recruit, train, supervise, and evaluate Coordinators, Direct Support Professionals, and support staff.
• Provide leadership, mentorship, and professional development opportunities.
• Foster a culture of accountability, collaboration, and person-centered care.
• Manage staff schedules, performance reviews, and disciplinary actions when necessary.

Client & Community Relations

• Build and maintain strong relationships with individuals served, families, guardians, support coordinators, and community partners.
• Collaborate with healthcare providers, state agencies, and community organizations to ensure comprehensive support services.
• Address client concerns and ensure timely resolution of service-related issues.

Administrative & Financial Management

• Oversee program budgets, resource allocation, and operational expenditures.
• Prepare and submit required reports to agency leadership and regulatory entities.
• Maintain proficiency with the NJ DDD electronic platform and iRecord system.
• Support strategic planning, program expansion, and agency growth initiatives.

Qualifications

• Required: Bachelor's degree in Social Work, Human Services, Psychology, Healthcare Administration, or a related field.
• Minimum of 3 years of leadership or management experience within developmental disability services, behavioral health, or social services.
• Strong knowledge of New Jersey DDD regulations, policies, and community-based services.
• Experience supervising staff and managing service programs.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining compliance and service quality.
• Preferred: Master's degree in a related field.
• Experience with NJ DDD's iRecord system and electronic documentation platforms.
• Experience with program development, budgeting, and quality assurance.
• Knowledge of person-centered planning and support coordination practices.