DCW Compliance & Onboarding – Nogales, AZ

Location: Nogales, Arizona

About the role

We’re looking for a DCW Compliance & Onboarding specialist to support our Direct Care Workers in the Nogales area. This role plays an important part in helping new employees get off to a great start while ensuring required training, credentials, documentation, and compliance requirements stay on track.

Responsibilities

• Coordinate the onboarding process for newly hired Direct Care Workers
• Guide new hires through required paperwork, orientation, training, and pre-employment requirements
• Maintain regular communication with employees throughout onboarding
• Review employee documentation for accuracy and completeness
• Track certifications, credentials, clearances, training, and expiration dates
• Follow up on missing, incomplete, or expiring requirements
• Assist with coordinating DCW orientations and required training
• Maintain organized and accurate electronic personnel and compliance records
• Monitor ongoing compliance requirements for current employees
• Help employees understand what they need to complete and when it is due
• Work closely with Recruiting, HR, Operations, and other team members to help employees become work-ready as efficiently as possible
• Identify documentation or compliance gaps and help employees resolve them
• Update tracking systems and employee records accurately and consistently
• Support organizational policies and applicable regulatory requirements

Requirements

The right person for this position is organized, approachable, dependable, and persistent with follow-up. You should be comfortable managing multiple employees and deadlines without losing sight of the details.

• Experience in any of the following areas is especially helpful:
  • Employee onboarding
  • Compliance or credentialing
  • Human Resources support
  • Healthcare administration
  • Home care or behavioral health
  • Developmental disability services
  • Direct Care Worker programs
• Comfortable working with email, spreadsheets, electronic records, and computer-based tracking systems
• Understand the importance of protecting confidential employee information

About us

This is more than a paperwork position. You’ll be helping new Direct Care Workers successfully transition into their roles and making sure they have the training, documentation, and support they need to serve individuals in our community. If you’re someone who loves helping people, staying organized, solving problems, and making sure nothing gets missed, we’d love to meet you.