DCO Tech

About the role

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Requirements

• Ability to travel to or commute to data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Qualifications

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Skills

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, GA, Atlanta - 29.00 - 52.00 USD hourly
• USA, MD, Frederick - 29.00 - 52.00 USD hourly
• USA, MS, Canton - 26.00 - 47.00 USD hourly
• USA, OH, New Albany - 29.00 - 52.00 USD hourly
• USA, PA, Berwick - 29.00 - 52.00 USD hourly
• USA, PA, FAIRLESS HILLS - 29.00 - 52.00 USD hourly
• USA, VA, Ashburn - 29.00 - 52.00 USD hourly
• USA, VA, CHANTILLY - 29.00 - 52.00 USD hourly
• USA, VA, Chantilly - 29.00 - 52.00 USD hourly
• USA, VA, MANASSAS - 29.00 - 52.00 USD hourly
• USA, VA, Manassas - 29.00 - 52.00 USD hourly
• USA, VA, Sterling - 29.00 - 52.00 USD hourly

Schedule

Our team supports 24/7 operations, covering both night and day shifts. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.