DCO Tech
About the role
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
Skills
- Experience in computer networking
- Experience working with Linux operating systems
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Benefits
Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
The base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.
- USA, GA, Covington - 30.00 - 54.00 USD hourly
- USA, NV, Reno - 30.00 - 54.00 USD hourly
- USA, OR, Boardman - 30.00 - 54.00 USD hourly
- USA, OR, Hermiston - 30.00 - 54.00 USD hourly
- USA, OR, PDX170 - 30.00 - 54.00 USD hourly
- USA, OR, Umatilla - 30.00 - 54.00 USD hourly
- USA, VA, Ashburn - 30.00 - 54.00 USD hourly
- USA, VA, Herndon - 30.00 - 54.00 USD hourly
- USA, VA, Leesburg - 30.00 - 54.00 USD hourly
- USA, VA, STERLING - 30.00 - 54.00 USD hourly
- USA, VA, Sterling - 30.00 - 54.00 USD hourly
Schedule
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.