DCM Case Manager - Polk County FL

Qualifications

• Preferred: Bachelor’s degree in behavioral sciences, human services, or social services.
• Required (in lieu of degree): High School diploma or GED with three (3) years of relevant experience.
• Bachelor’s degree holders: Minimum of two (2) years of experience in child welfare, emergency disaster response, and/or recovery environments.
• Experience working in multi-disciplinary teams to develop case plans is strongly preferred.
• High School diploma/GED holders: Relevant experience in child welfare, emergency disaster response, and/or recovery environments is required.
• Bilingual communication skills (English/Spanish) are preferred.

Essential Job Responsibilities

• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.
• Maintain accurate and detailed records of client background, case history, and progress towards recovery goals.
• Utilize online software to document and track case information.
• Prepare reports as requested by the Case Management Supervisor or Program Manager.
• Meet regularly with the Case Management Supervisor to review caseload and receive guidance.
• Provide ongoing program evaluations and suggest improvements to enhance service delivery.
• Participate in workshops, seminars, and other educational activities to foster professional growth.
• Provide status updates and reports on assigned cases as needed.
• Perform additional duties as assigned to support the mission and goals of the program.