DC Supervisor

Key Job Responsibilities

• Team Development & Training Management and oversight of all new employee training.
• Ongoing mentorship of department team members to establish and maintain a high-performing and versatile team.
• Execute cross-training initiatives to ensure team members can assist other departments when needed.
• Provide real-time feedback and execute fair and consistent accountability measures, including, but not limited to, performance improvement plans.
• Enforce OSHA compliance and facility safety procedures, ensuring every team member operates in a safe environment.
• Serve as a mentor to all junior leadership team members.
• Mastery in incident/accident reporting.

Operational Excellence & KPI Adherence

• Establish and communicate clear daily performance goals for the team based on volume and service capacity.
• Monitor and drive departmental performance; including, but not limited to:
• Fulfillment accuracy
• Dock-to-stock expectations
• Order cycle time
• Labor efficiency
• Implement quality control audits to minimize damages and errors, maintaining inventory integrity.
• Identify bottlenecks in the current workflow and provide operational solutions.
• Lead continuous improvement initiatives.

Communication & Coordination

• Work closely with all Department Supervisors to balance labor and resources across the building.
• Maintain responsive and professional communication with all internal and external partners to ensure high levels of service.
• Ensure all team members are certified and proficient in Material Handling Equipment (MHE) operation.

Qualifications

• Preferred Qualifications:
• Bachelor’s degree in Distribution, Logistics, Business Management, or a related field.
• 2+ years of warehouse supervisor or mid-level leader experience.
• Comprehensive knowledge of WMS/TMS systems; proficiency in data analytics.
• MHE certification required.
• Ability to travel.