Daytime Team Member

Pay transparency: $15.25–$15.75/hour plus digital tips (earnings vary and are not guaranteed).

About the role

Potbelly Sandwich Shop is where good vibes and great careers are a way of life. What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations. As a Potbelly Associate, you’ll help customers enjoy lunch again by providing fast, friendly, and efficient service and delivering a quality, consistent product every time in a clean and inviting environment.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Domestic partnership benefits
• Paid parental leave
• Flexible Spending Account (FSA) and Health Savings Account (HSA) with employer contribution
• Commuter benefit program
• Retirement savings 401(k) with company match
• Employee Assistance Program
• Paid time off
• Discount program
• Flexible work schedule
• Career growth opportunities

Schedule

Morning and day shifts from 8:00 AM–4:00 PM. You must have availability within this window but do not need to be available the entire time.

Requirements

• At least 16 years of age
• Friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• Strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a plus)
• Able to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
• Team player
• Able to stand/walk a minimum of 3 hours or as needed
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois applicants: must become food safety certified within 30 days of employment

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
• Comply with health and safety standards for food, cleanliness, and safety
• Restock food line, chips, and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
• Operate cash register: handle, balance, and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Take delivery/catering/pickup orders over the phone
• Other duties as assigned