Daytime Team Member

About the Role

Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team in a fast-paced, vibrant environment. As a Team Member, you'll be the primary point of customer contact, ensuring an excellent experience by providing fast, friendly, and efficient service. You'll also help maintain a clean and inviting atmosphere while delivering quality and consistent products.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety.
• Restock food line, chips, and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate cash register: handle, balance, and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Requirements

• At least 16 years of age.
• Availability for morning and day shifts ranging from 8am-4pm.
• Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
• Comfortable working in a bustling kitchen environment (knife skills are a plus!).
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Illinois applicants must become food safety certified within 30 days of employment.

Qualifications

• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Team player attitude.

Benefits

• Competitive pay.
• Medical, Dental & Vision Insurance.
• Domestic Partnership Benefits.
• Paid Parental Leave.
• FSA and HSA with Employer Contribution.
• Commuter Benefit Program.
• Retirement Savings 401(k) with company match.
• Employee Assistance Program.
• Paid Time Off.
• Discount Program.
• Flexible Work Schedule.
• Career growth opportunities.

Pay

Earn between $13.75 and $14.25 per hour, plus digital tips.

Schedule

Morning and day shifts ranging from 8am-4pm. Availability within this window is required, but you don't need to be available the entire time.

*Potbelly cannot make guarantees about tip earnings.

**If hired, you must meet and maintain all eligibility requirements to qualify for benefits.