Day Warehouse Lead
About the Company
The Chefs' Warehouse, Inc. combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs globally. Our mission is to provide the world’s greatest ingredients to the world’s best chefs.
We passionately consult, sell, and build relationships with more than 50,000 customers through an experienced network of over 600 consultative sales associates, best-in-breed technology, rapid service, and strong support levels.
About the Role
Lead and positively coach warehouse team members to select, replenish, receive, and load product for customer orders safely, accurately, and efficiently. As a first-line leader, you will motivate and engage associates to achieve accurate Receiving, proper scanning during replenishments, and meet Key Performance Indicators (Safety, Quality, Service, and Cost).
Responsibilities
- Engage team members to consistently achieve and/or exceed individual performance goals and objectives by positively leading by example.
- Proactively identify and remove obstacles for teams and individual team members.
- Fully support the consistent application of all policies, procedures, and guidelines while leading by example and effectively communicating expectations.
- Responsible for associate development through positive coaching and training on policies, procedures, and equipment.
- Proactively identify safety hazards and resolve or report them appropriately.
- Accountable for maintaining the physical condition of the warehouse and its equipment, including issuing work orders for repairs or replacements.
- Lead teams to support assigned daily/weekly cleaning schedules and plans.
- Analyze current operations and recommend improvements for expense and cost control.
- Support business change and development through process improvements.
- Work with operations management to reduce damages and ensure accurate reporting of damaged inventory.
- Coach team members to accurately use voice and computer systems to reduce “mis-picks,” improve inventory accuracy, and support a balanced incentive program.
- Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Support warehouse operations regarding employee schedules, workloads, and productivity, identifying obstacles for supervisors and managers.
- Ensure compliance with OSHA standards and company safety requirements.
- Assume additional responsibilities to support shift efforts in achieving or exceeding Key Performance Indicators.
Requirements
- Experience positively engaging peers and teams to deliver results in diverse and challenging opportunities.
- Leadership, motivation, and managerial skills.
- Knowledge of and demonstrated success in following standard operating procedures (SOPs) in a warehouse distribution setting, with a focus on inventory control, replenishment, and outbound operations.
- Ability to understand data and results and articulate them to team members.
- Strong time management and adaptability to changing priorities.
- Accuracy with attention to detail.
- Excellent communication, organization, and interpersonal skills.
- Judgment and decision-making ability.
- Ability to work productively with a wide range of staff.
- Drive and desire to take ownership of follow-up with individuals and leaders.
- Aptitude to learn and apply computer systems, tools, and software to support warehouse operations.
- Ability to identify opportunities for improvement and support solutions.
- Experience positively motivating teams and influencing individuals at all levels.
Benefits
- Paid vacations and holidays
- Health, dental, and medical benefits
- Weekly pay
- Life insurance
- 5% above cost for high-quality food products
- Employee discounts for travel and events
- 401k plan
- Employee Stock Purchase Plan