Day Shift QC Clerk

About the Role

The Quality Control Associate supports quality assurance, compliance, and continuous improvement efforts across all production areas of the Graphics Center. This role partners closely with the Quality team within the Compliance Department and cross-functional production teams to implement and sustain quality standards, conduct routine audits, maintain quality records, and address quality issues to improve process consistency and product quality.

Responsibilities

• Conduct routine audits of QC inspections and production processes to verify adherence to quality standards, established procedures, and applicable external requirements; document inspection results, nonconformances, and follow-up actions, and escalate recurring or critical issues.
• Use, promote, and maintain QC inspections within Miller Zell’s digital quality inspection platform to support paperless quality records, issue tracking, and analytics, ensuring inspection records and quality data are complete, accurate, and up to date.
• Establish and maintain effective working relationships with supervisors, department leads, and upper management.
• Collaborate with the Quality team and production teams to deploy quality standards, reinforce expectations, and ensure adherence across production processes.
• Assess customer requirements and maintain a clear understanding of work orders, job structures, specifications, and quality checkpoints to align production output and inspection criteria.
• Attend and/or assist with first checks and production start-up checks as needed.
• Ensure consistency and quality control throughout all production processes to meet or exceed customer requirements and internal quality standards.
• Support internal and external audit readiness by maintaining organized records and assisting with document preparation; ensure compliance with internal and external regulations.
• Identify quality inconsistencies or process deviations during inspections and audits, and communicate findings promptly to supervisors or the Quality Manager.
• Support basic root-cause investigation and corrective action follow-up by collecting facts, tracking actions, and verifying completion; monitor recurring defects and quality trends to improve process consistency.
• Assist with onboarding and training associates on company quality policies, procedures, and inspection expectations; promote a culture of quality and continuous improvement.
• Partner with operations to support Lean manufacturing initiatives by participating in continuous improvement projects and Quality events.
• Serve as an advocate and role model for plant safety; assist in identifying safety risks or concerns.
• Punctuality and regular attendance are required for this position.

Requirements

• High school diploma or equivalent required; associate degree or technical diploma in Quality Management, Engineering, or a related field is preferred.
• Minimum of 2-3 years of experience in a quality assurance or quality control role, preferably within a production or logistics environment.

Skills

• Strong analytical skills with a focus on data analysis and problem-solving.
• Attention to detail and ability to perform thorough audits and inspections.
• Excellent communication and interpersonal skills to work effectively with various teams.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with quality management software or tools.
• Familiarity with quality management standards.

Working Conditions

• May be exposed to extreme temperatures (30°F – 115°F), dust, fumes, moving mechanical parts, and high-pitched noises.
• Spends approximately 80% of time indoors.
• Not exposed to toxins, chemicals, detergents, x-ray/electromagnetic energy, communicable diseases, or gases.

Physical Demands

• Sedentary work: lifting up to 50 lbs. maximum occasionally.
• Requires stooping, kneeling, bending, manual dexterity, repetitive hand and arm coordination, and finger dexterity.
• Vision acuity (far and near) with depth perception.
• Sits 20% of the time and stands/walks 80% of the time.

Mental and Emotional Requirements

• Must manage stress appropriately and make decisions under pressure.
• Handle multiple priorities and work independently in confined or crowded areas.