Day Shift Janitorial Supervisor

About the role

The Janitorial Supervisor oversees day-to-day custodial operations, ensuring cleanliness, hygiene, and overall facility appearance while maintaining efficiency and cost-effectiveness. This role involves supervising custodial staff, coordinating cleaning schedules, monitoring tasks, and ensuring compliance with safety and cleanliness protocols.

Responsibilities

• Supervise the use and maintenance of custodial equipment and supplies, including vacuum cleaners, floor machines, and cleaning products; ensure smooth daily operations.
• Maintain adequate inventory of cleaning supplies and materials to meet the facility's needs.
• Coordinate and monitor the activities of custodial staff, ensuring tasks are completed according to organizational standards and within scheduled timelines.
• Maintain up-to-date records and documentation related to custodial operations and staff tasks.
• Assist with hiring, training, and development of custodial staff, fostering an environment of continuous improvement.
• Support the implementation of quality assurance and control processes to maintain best practices in cleanliness and hygiene.
• Conduct routine inspections of facilities to ensure cleanliness and address issues immediately.
• Promote a positive working environment by demonstrating leadership and upholding high safety and service standards.
• Provide excellent customer service by addressing facility cleanliness concerns promptly.
• Ensure custodial programs are effectively implemented to meet client and operational needs.

Key Interactions

• Engage with leaders and stakeholders.
• Engage with customers, visitors, and clients.
• Collaborate with other employees.

Requirements

• Bachelor's degree or equivalent professional education in Facility Management, Business Administration, or a related field.
• Minimum of 3-5 years of related custodial experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of cleaning methods and floor care.
• Demonstrated ability to lead and manage a custodial team.
• Detail-oriented with the ability to identify and address cleanliness or maintenance issues in a timely manner.
• Strong communication skills to effectively interact with staff, management, clients, and customers.
• Ability to prioritize tasks, adapt to changing situations, and manage competing demands.
• Strong problem-solving abilities and a commitment to delivering excellent customer service.

Working Conditions

• Ability to lift up to 50 pounds.
• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, walking, bending, and repetitive movement.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.