Day Route Merchandiser (Driver)

About the role

This full-time, hourly position is based out of Crafty’s Hayward, CA warehouse and involves making deliveries throughout the San Francisco Area. The shift runs Tuesday through Friday, 4:00 am – 2:00 pm PT.

Responsibilities

• Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms.
• Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
• Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required)
• Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service.
• Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget).
• Communication: Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork.

Requirements

• Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
• Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
• Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
• Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments; maintains high service standards, fosters client trust, and contributes to operational efficiency.
• Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem‑solving skills, and maintains a positive attitude to ensure ongoing success.
• Collaborative: Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance; demonstrates a team‑oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
• Adherence to Standards: The commitment to following established guidelines, regulations, or protocols consistently.
• Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.
• Physical requirement: Frequently requires lifting items weighing over 50 lbs throughout the day and safely handling bulky items up to 150 lbs.
• Valid Driver's license required.

Benefits

• Crafty healthcare plan covering primary health, dental, and vision plans
• 401(k)
• Paid time off
• Equipment certification courses
• Parental leave
• Crafty‑grade snacks, beverages, and fun events
• Opportunity to have a major hand in shaping the future of a young, flourishing company

Pay

$26 – $28 per hour

Schedule

Tuesday – Friday, 4:00 am – 2:00 pm PT