DAY PORTER SHIFT LEAD

Job Duties And Responsibilities

• Function as the go-to resource for day porter staff while on duty
• Assign tasks to keep the store clean and running smoothly
• Ensure all tasks are completed by the staff for that day before leaving at night
• Plan daily schedules and ensure that positions are covered throughout the day (e.g., scheduled breaks, call-ins)
• Proactively review and monitor the store cleanliness inside and out and address any areas of concerns (e.g., overall cleanliness/store appearance, signage)
• Motivate the team during demanding service periods; provide recognition and constructive feedback throughout the shift as appropriate
• Train and develop new employees; provide coaching for ongoing improvement
• Handle or escalate any store or employee-related issues; document as appropriate for the store manager or store supervisor to review
• Ensure the safety and security of the store by making sure doors are locked and the alarm is set; the store safe is shut and locked
• Act as a role model in representing the company, the team, and themselves
• Perform any of the duties of the Day Porter

Requirements

• Clear and wipe down tables
• Clean up spills; sweep and mop floors
• Empty trash bins
• Stock shelves
• Wash dishes, pans and pots and operate the dishwasher machine, as requested
• Follow all safety and sanitation procedures when handling food and working with kitchen equipment

High School Diploma preferred
Available for varying schedule including weekends and holidays
Be able to lift 50 lbs
Customer Service Skills And Experience
Cash handling experience is a plus
Must be able to read and write English
Equal Opportunity Employer including Disabled/Veterans