Day Clerk-Cosentino's Price Chopper Smithville MO 64089

Position Objective

To assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible.

Reporting & Status

This position formally reports to the Store Director and is a non-exempt position.

Knowledge

• Essential: Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• Non-Essential (Preferred): A high school diploma or equivalent.

Essential Job Functions

• Know and implement the Cosentino Customer Service Standards.
• Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Keep back room and cooler/freezer areas neat and ready for new deliveries.
• Quickly and neatly stock grocery shelves by matching item UPC codes to shelf tags and using the “face front” display method.
• Support the inventory process by accurately counting and recording merchandise.
• Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Monitor all expiration dates and ensure that ad items are properly rotated.
• Actively work to keep your work area and your department clean and safe for customers and coworkers.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Demonstrate the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate the basic math and reading skills required for the position.
• Know your department items, procedures and policies so that you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

Non-Essential Job Functions

• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Essential Physical Abilities

• Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
• Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 75 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 50 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.

Non-Essential Physical Abilities

• Climbing a ladder, possibly up to 5ft.