Data Retrieval Specialist (Short-Term Assignment)

About the role

This is a short-term assignment. What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direction of the Manager, Data Quality, the Data Retrieval Specialist is responsible for providing technical, administrative, and clerical support for the year-round efforts to collect medical records for key quality projects (i.e., HEDIS, Risk Adjustment, DHCS special projects, ad hoc activities). Responsible for supporting departmental activities including collaboration with IEHP Providers for collection of medical records, data management, research, data entry, quality control, report generation and analysis, and adherence to established departmental workflows. The Data Retrieval Specialist exercises independent judgment to ensure appropriate escalation protocols when trends or deficiencies are identified. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Responsibilities

• Providing technical, administrative, and clerical support for the year‑round efforts to collect medical records for key quality projects (i.e., HEDIS, Risk Adjustment, DHCS special projects, ad hoc activities).
• Collaborating with IEHP Providers for collection of medical records, data management, research, data entry, quality control, report generation and analysis, and adherence to established departmental workflows.
• Exercising independent judgment to ensure appropriate escalation protocols when trends or deficiencies are identified.

Education & Requirements

• Three or more (3+) years of administrative experience in an office environment, including use of Microsoft Office Suite.
• One (1) year of experience in healthcare data collection from various Electronic Medical Record systems.
• Demonstrate superior interpersonal and administrative skills commensurate with years of experience.
• Experience as an EMR technician preferred.
• High school diploma or GED required.
• Associate's degree from an accredited institution preferred.
• Health Information Management (HIM) certification preferred.

Key Qualifications

• Must have a valid California Driver’s license and valid automobile insurance.
• Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points.