Data Quality Team Lead (Human-in-the-Loop AI)

Overview

Welo Data is seeking a Data Quality Lead to manage teams of Data Quality Analysts supporting AI model evaluation and improvement. The role involves guiding teams through fast-changing work, ensuring high-quality output, and bridging analysts and stakeholders.

Project Details

• Job Title: Data Quality Lead
• Hiring in: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame
• Hours: Full-time, 40 hours per week
• Employment Type: W2 Full-Time Employee
• Pay Rate: $43.50/hour
• Contract Duration: 1-year contract with possible extension
• Note: This is a 100% onsite position — remote work is not available for this role. Candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame.

What You'll Do

• Lead and support a team of Data Quality Analysts
• Oversee overall operational performance across workflows and teams
• Ensure team activities align with broader business objectives and program goals
• Drive the success of key initiatives across quality, delivery, and team performance
• Own quality across workflows — including audits, calibrations, and feedback loops
• Identify trends, risks, and gaps in model performance and data quality
• Translate ambiguous or evolving guidelines into clear team direction
• Run calibrations and ensure consistency across reviewers
• Partner with stakeholders to align on quality standards and expectations
• Prioritize and support hiring of linguists and specialized talent as needed
• Drive continuous improvement across processes, tooling, and evaluation methods
• Step into edge cases and complex decisions when needed
• Support team growth, coaching, and performance management

What We're Looking For

• Experience: 5–8 years in data quality, QA, AI/ML operations, or related fields; 2+ years leading teams at scale
• Languages: Native-level English proficiency and a university degree (Bachelor’s or higher); proficiency in additional languages preferred
• Skills: Strong operational mindset, proven quality, delivery, and process improvement abilities, strong judgment, stakeholder interaction, comfort with ambiguity, deep attention to detail, interest in AI

Role Scope & Accountability

This leader is accountable for end-to-end operational success, including resource management, process optimization, and continuous improvement.

Benefits

• Paid Vacation: 6 days
• Paid Company Holidays: 2 days (Memorial Day and Labor Day)
• Paid Sick Leave: accrual per applicable state law and company policy
• Health Benefits: Medical, Dental, Vision Insurance, Health Savings Account (HSA), 401(k) Retirement Plan, Employee Assistance Program, additional voluntary benefits (life, accident, critical illness, etc.)
• Workplace Amenities: Free gourmet food, micro-kitchens & snacks, unique campus features, commuter benefits