Data Quality Analyst, Office of Advancement Services

About the role

The Data Quality Analyst will review and analyze data. The Data Quality Analyst will create reports, dashboards, and presentations for stakeholders and/or leadership and utilize findings to aid in decision-making. Reporting to the Associate Director of Data Quality, the Data Quality Analyst performs a variety of data processing, review, and maintenance activity to support development efforts for the Johns Hopkins Institutions.

Responsibilities

• Collect and analyze quantitative and qualitative data in accordance with applicable privacy laws such as FERPA/HIPAA.
• Communicate findings compellingly and visually through dashboards, reports, briefing decks, stories, scorecards, executive briefings, etc. For different audiences using solutions like Power BI and Tableau.
• Proofread and edit reports and other products to attain consistency of format.
• Maintain office website and produce materials in coordination with the divisional communications team.
• Oversee compliance of data flows into the advancement CRM against data quality standards.
• Observe patterns in data discrepancies from technical system errors or requests from business offices and alerts manager and/or suggests root cause analyses, customer communications, ticket request forms adjustments, and any other changes to streamline meeting the business needs.
• Maintain and build data quality dashboards in CRM to meet business needs of DAR.

Requirements

• Bachelor's degree.
• Three years of related experience.
• Preferred: Experience using software for data analysis (Tableau, Power BI, Excel). Experience working in a CRM database (Salesforce preferred). Experience with querying languages such as SQL, SOQL, and/or DMX.

Qualifications

• Minimum: Bachelor's degree.
• Preferred: Additional education may substitute for required education permitted by the JHU equivalency formula beyond a high school diploma/graduation equivalent.

Skills

• Proficiency in software for data analysis (Tableau, Power BI, Excel).
• Experience working in a CRM database (Salesforce preferred).
• Experience with querying languages such as SQL, SOQL, and/or DMX.

Pay

Starting Salary Range: Minimum: $46,200 - Maximum: $80,799 (targeted salary: $62,000-$68,000; commensurate with experience)

Schedule

Monday-Friday, 8:30am-5:00pm