Data Policy and Regulatory Governance Lead

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

About the Role

As the Data Policy and Regulatory Governance Lead, you will lead the development, implementation, and ongoing management of enterprise data policies and standards that support regulatory compliance and sound data governance practices. You will translate complex regulatory requirements and expectations into clear, actionable data policies, standards, controls, and governance practices that can be consistently implemented across the association.

This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Charlotte, NC. Relocation assistance is not available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week.

Responsibilities

• Use advanced data management domain knowledge of people, process, technologies, audit, and risk in the context of the business to drive adherence to information/data management governance activities, projects, and approaches that are compliant with established policies and standards.
• Influence and drive business awareness of information/data governance through work activities, consulting, and various communication methods for business, technology, security, legal, risk, and compliance partners.
• Author and/or be a key contributor to information governance guidelines, principles, policies, and standards for information/data stewards, technology execution teams, and stakeholders.
• Lead the development of information governance oversight processes, measurement approaches, and enforce adherence to information management policies, standards, and capabilities through audits, peer reviews, and monitoring of KRIs and KPIs.
• Influence, drive, and support the development of a multi-year roadmap and implementation plans for information governance initiatives.
• Apply expert knowledge of various lines of the business, channels, and their applications and processes to drive recommendations and satisfy regulatory and internal requirements related to information governance and data management.
• Create information governance training content derived from internal and regulatory requirements, industry best practices, and establish learning objectives.
• Prepare and present formal findings and recommendations in various formats to all levels of the organization and across the association.
• Enable the success of USAA information governance discipline best practices by ensuring their inclusion within recommendations for information governance solutions.
• Be sought as an Information Governance expert to facilitate career path, best practices, mentoring, and growth of the maturity of the Information Governance community.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit, or related technical field; OR 4 years of relevant education and/or experience; and
• 8+ years of experience in Information or Data-related practices to include: information governance, information management, risk, audit, information architecture, IT, analysis, and reporting, OR
• Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology, or a related technical field with 6+ years of experience in Information or Data-related practices as noted above.
• 2+ years of strong knowledge and demonstrated ability to create and evolve Data Development and Data Engineering processes.
• 2+ years of operational knowledge of risk management and mitigation frameworks.
• Experience in developing Data Governance and Data Management Strategy and roadmaps.
• Expert knowledge of industry information/data governance best practices.
• Experience developing and delivering executive-level and/or board-level reporting related to data governance, regulatory risk, compliance, or policy adherence.
• Experience with regulatory reporting, data controls, information risk, compliance, privacy, and audit readiness.

Qualifications

• Certified Information Management Professional (CIMP), Information Governance Professional (IGP), Certified Information Professional, or equivalent industry certification.
• Financial services, insurance, banking, or other highly regulated industry experience.
• CDMP (Certified Data Management Professional) certification preferred.
• US military experience through military service or as a military spouse/domestic partner.

Pay

The salary range for this position is $143,320 - $273,930. USAA does not provide visa sponsorship for this role.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance.
• Parental benefits and adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education to assist employees with their professional goals.