Jobs · Customer Service · Virginia

Data / Operations Support Specialist

Alluvionic Inc. · Alexandria, VA · 5 days ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Provides technical support for business systems, tools, databases, and platforms
  • Uses business systems and tools to perform data tracking and reporting tasks

Requirements

  • Minimum Education: Bachelor’s degree
  • Minimum/General Experience: 3 years of experience
  • Experience providing business tool technical support and performing data processing / validation tasks
  • Experience in Salesforce, Microsoft SharePoint, and Microsoft Teams
  • Experience in event platforms such as Zoom, CVENT or EventBrite

Qualifications

  • US Citizen
  • Clearance Required: Yes
  • Location: Alexandria, VA (Telework)
  • Position: *Contingent Upon Contract Award*

Benefits

  • 15 PTO days, plus 5 additional days on your 10th hire anniversary
  • 11 paid holidays per our company handbook
  • Health insurance 50% premium paid by employer (note: employer contribution does not apply to dependents)
  • Health Savings Account
  • Vision and dental insurance
  • Long-term and short-term disability insurance (paid fully by the company)
  • 25k employer paid AD&D & life insurance (with buy-up options for additional coverage)
  • 401(k) retirement plan with 100% company match up to 4% of employee’s gross salary
  • Annual incentive pay opportunity
  • Tuition reimbursement (after 6 months of employment)
  • Employee referral bonus per our company handbook
  • Employee Assistance Program (EAP)
  • Professional organization membership (after 6 months of employment)
  • Paid professional certification (after 6 months of employment)
  • Workers’ compensation (paid fully by the company)
  • 100% employer paid IDShield® membership
  • On-site notary for headquarters employees
  • Multiple company celebrations

About the Role

  • Alluvionic is a woman-owned, 8(a) certified solutions provider of project management and process improvement services.
  • We offer a wide range of products and services including extensive enterprise Process Improvement, CMMI (Capability Maturity Model Integration), CMMC (Cybersecurity Maturity Model Certification), PMO (Project Management Office), and ERP (Enterprise Resource Planning) implementations for clients in various industries, providing Project Assurance® for every project.
  • We pride ourselves in being a Registered Provider Organization (RPO) with the CMMC Accreditation Body.
  • We live by our company values of Family, Integrity, Professionalism, Innovation, Forward-Progress, Organization, and Communication.

Skills

  • Technical support for business systems, tools, databases, and platforms
  • Data tracking and reporting tasks using business systems and tools
  • Experience in Salesforce, Microsoft SharePoint, and Microsoft Teams
  • Experience in event platforms such as Zoom, CVENT or EventBrite

Benefits

  • 15 PTO days, plus 5 additional days on your 10th hire anniversary
  • 11 paid holidays per our company handbook
  • Health insurance 50% premium paid by employer (note: employer contribution does not apply to dependents)
  • Health Savings Account
  • Vision and dental insurance
  • Long-term and short-term disability insurance (paid fully by the company)
  • 25k employer paid AD&D & life insurance (with buy-up options for additional coverage)
  • 401(k) retirement plan with 100% company match up to 4% of employee’s gross salary
  • Annual incentive pay opportunity
  • Tuition reimbursement (after 6 months of employment)
  • Employee referral bonus per our company handbook
  • Employee Assistance Program (EAP)
  • Professional organization membership (after 6 months of employment)
  • Paid professional certification (after 6 months of employment)
  • Workers’ compensation (paid fully by the company)
  • 100% employer paid IDShield® membership
  • On-site notary for headquarters employees
  • Multiple company celebrations

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