Data Marketplace Platform Administrator

You must be authorized to work in the United States without employer sponsorship now or in the future. Candidates who will require future sponsorship, including those on CPT/OPT/STEMOPT, are not eligible to apply.

This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH.

About the role

The Global Risk Solutions (GRS) Data & Analytics team is looking for a Solution Engineer who is comfortable leading the deployment of the GRS Data Marketplace and will be responsible for the Platform Administration of the Data Marketplace.

The Platform Administrator is responsible for the operational health, reliability, and scalability of the GRS Data Marketplace platform (built on Atlan/similar technology). This role ensures the platform runs smoothly day to day — coordinating releases and vendor updates, monitoring performance and availability, resolving incidents, and supporting integrations with the broader GRS technology ecosystem. The Platform Administrator also facilitates access request and approval workflows for assets or permissions that are not already provisioned, working closely with the Security/IAM/Compliance lead.

Responsibilities

• Plan and coordinate marketplace platform releases and vendor updates to maintain core features
• Monitor platform performance, availability, and operational health
• Diagnose and resolve platform incidents and operational issues
• Coordinate with enterprise technology teams on integrations and dependencies tied to marketplace roadmap commitments
• Manage platform capacity and scalability as usage grows
• Facilitate access request and approval workflows for new assets or permissions not already provisioned (supporting the Security/IAM/Compliance lead)
• Partner with the Product Lead, Governance Lead, Infrastructure and architecture teams to ensure the platform supports evolving marketplace requirements
• Engage with platform vendor and implementation partner on releases, incidents, and roadmap-related integration work

Qualifications

• Bachelor's degree in Information Systems, Computer, or a related field
• 10 years of platform operations or engineering experience with a focus on supporting enterprise data, analytics, or SaaS platforms
• At least 5 years of additional experience with a strong background in platform monitoring, integrations, and vendor coordination, familiarity operating in environments with uptime and performance expectations
• Comfortable partnering with product, security, and enterprise technology teams
• Working knowledge of data governance, access controls, and cloud/SaaS platform administration (Atlan experience a plus)
• Experience coordinating with vendor and implementation partners on platform delivery

Benefits

We value your hard work, integrity, and dedication to positive change. In return for your service, it is our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings, please visit: https://LMI.co/Benefits.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.