Data Manager

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. Founded in 2007, NDWA represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally. We envision a society where domestic work is valued as essential to collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs.

About the role

The Data Manager will support NDWA and Care in Action’s 2026 programmatic and infrastructure work, helping to build power for workers, members, and communities of color. This role focuses on deepening a culture of data-driven organizing to advance the domestic worker movement. Reporting to the Data and Analytics Director, the Data Manager will collaborate with teams to leverage CRM and voter file data, support organizing platforms, and develop strategy across c3, c4, and PAC work.

This is a full-time, exempt, remote position with a bargaining unit affiliation under the Program/Project Manager job family. The salary range is $82,914 - $86,702.

Responsibilities

• Project Management (70% of FTE):
  • Support the Data and Analytics Director, data, digital, and field teams in implementing NDWA and Care in Action’s organizational and programmatic goals.
  • Develop MOCHAs, update project management systems (e.g., AirTable, Asana), and ensure project needs and deadlines are met.
  • Scope timelines for major milestones and adjust workplans as necessary.
• Direct Voter Contact Strategy:
  • Lead field strategy under the Data and Analytics Director, including data analysis and coordination efforts.
  • Provide data-driven recommendations on campaign field strategy and targeting.
  • Build and maintain direct voter contact universes for field, mail, and digital programs.
  • Create SQL queries and commit voter contact universe criteria to GitHub.
  • Advise staff on voter communication based on program phase and tactics.
  • Anchor program strategy in data-driven best practices, including research from industry leaders like the Analyst Institute.
  • Experiment with methods to contact underrepresented groups.
• Voter File Management and Maintenance:
  • Assist the IT department in managing voter file access for digital and field teams, partner organizations, and consultants.
  • Advise on training needs and provide technical assistance for end-users.
  • Review and monitor voter file resources from vendors (TMC, TargetSmart, America Votes partners).
  • Ensure data markers are accurate, up-to-date, and utilized by field and digital teams.
• EveryAction Management and Maintenance:
  • Lead a cross-functional team to overhaul EveryAction data management workflows.
  • Ensure the database structure meets compliance requirements for multi-entity organizations.
  • Encourage adoption of data best practices and maintain accurate data markers.
• Champion Best Practices:
  • Attend industry conferences and briefings, and share learnings with the team.
  • Document key resources (e.g., data dictionaries, model release notes, partner analysis) in shared drives.
• Manage JIRA Ticketing System:
  • Create and edit request types, revamp descriptions, and set required reporting fields.
  • Assign tickets to appropriate staff or consultants based on entity and scope.
  • Set timelines for ticket updates and completion.
  • Troubleshoot technical questions from users about tools, products, and datasets.
• Reporting (20% of FTE):
  • Collaborate across the organization to determine necessary reporting infrastructure.
  • Provide feedback on reporting dashboards, review code, and advise on future iterations.
  • Test report functionality and troubleshoot issues.
  • Research and share best practices for reporting.
• Shared Drive Management:
  • Ensure documentation of tech and data products/processes is up-to-date in shared drives.
  • Create new content as needed.
• Data Management:
  • Advise on activist code, survey question structure, automations, and committee structure.
  • Partner with leadership to annually audit platforms for correct data collection configuration.
• Coalition Support and Service:
  • Work with staff and partner groups to maximize shared voter file, targeting, and data resources.
  • Ensure coalition alignment on data and targeting, including participation in work groups.
  • Share data and tactic best practices during coalition meetings.
• Field Team Support:
  • Build collaborative relationships with state teams to troubleshoot voter file issues.
  • Respond to and advocate for organizer needs.
  • Develop data collection and maintenance strategies for organizing programs.
  • Design an organizing journey for new contacts that compliantly weaves between c3 and c4 programming while reducing manual maintenance.
  • Support organizing platform adoption and data-informed best practices.
• NDWA Responsibilities (10% of FTE):
  • Participate in staff meetings, retreats, and strategy development.
  • Coordinate implementation of work plans and communicate strategic issues.
  • Assist with contract reviews, renewals, and scopes of work.
  • Identify new organizing platforms and assist with sunsetting outdated ones.
  • Complete work plans and reports in a timely manner.
  • Develop and satisfy a Professional Development Plan.
  • Work extended hours, including evenings and weekends, as needed.

Pay

$82,914 - $86,702 annually.