Data Management Specialist (1099)

Responsibilities

• Manage daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams
• Export, format, and deliver appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats)
• Review intake schedule update reports from clients and update appointment statuses in EHRs with appropriate notes and next steps within the same business day
• Support partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs
• Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed)
• Complete reporting updates and data management tasks within the same business day
• Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay

Requirements

• Likely Authorized to work in the U.S.
• 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs)
• Strong interpersonal and proactive communication skills
• Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time
• Ability to communicate clearly across phone, SMS, and email with internal teams
• Strong organizational skills and attention to detail
• Comfortable adapting to evolving workflows and operational processes
• Ability to work efficiently across multiple software systems simultaneously

Qualifications

• Bachelor's degree preferred, but not required

Skills

• File and systems management
• Attention to detail

Benefits

• 1099 structure
• Fully Remote Position
• Contractor will be compensated at a rate of $20.00 per hour
• This is a medium-sized project with an estimated duration of :3 months

Pay

• $20.00 per hour

Schedule

• Fully Remote