Data & Expanded Core Strategy & Operations Director

About the role

Fetch is seeking a Director, Strategy & Operations supporting our Data & Expanded Core verticals. In this high-impact, senior individual contributor role, you’ll act as a strategic thought partner to the Data GM and Expanded Core SVP, representing some of our most nascent and fast-growing verticals. You’ll shape and execute initiatives that fuel growth, sharpen execution, and bring clarity to complexity. As a key player in some of Fetch’s newest business areas, you will have a unique vantage point to understand our most promising growth initiatives.

In this role, you'll help the revenue leaders on Data and Expanded Core focus on what matters most by “cutting through the noise” and ensuring all strategy and operations decisions are data-driven, properly sequenced, and prioritized. You’ll also play a key role in channel management across our sales teams and expanded core verticals—ensuring execution and coordination. You will be hands-on with data collection, generating insights through analysis, and crafting high-impact recommendations for the revenue leaders you directly support and the Fetch executive team. This role blends strategy and operations, requiring the ability to leverage data-backed insights to align on high-level strategy and then operationalize that strategy through the team to ensure execution and performance.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Responsibilities

• Support Revenue Leaders in Product Strategy: Act as a trusted advisor to the revenue leaders on Data and Expanded Core, helping “champion and challenge” key decisions; once decisions are made, help prioritize and drive action plans that promote growth and success for the Expanded Core businesses.
• Data-Driven Insights: Perform in-depth data collection and analysis to inform decision-making, framing trade-offs and providing actionable recommendations that balance risk and reward.
• Operational Excellence: Ensure focused execution of product strategies, driving focus on key milestones and KPIs while minimizing distractions and maximizing execution velocity.
• Cross-Functional Leadership: Collaborate with cross-functional teams to establish key metrics and develop dashboards (as needed), ensuring a unified view of business performance.
• Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to the SVP and their leaders, as well as the Fetch executive team, supporting high-level decision-making.

Requirements

• 8+ years of experience in product management, consulting, or sales strategy & operations, with specific experience working on zero-to-one and/or one-to-two businesses in this capacity.
• Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
• Data Analysis: Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making.
• Data-Driven Decision Making: Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
• Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
• Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
• Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
• Process Optimization: Experience in streamlining processes using technology to improve efficiency and scalability.
• Adaptability: Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
• Critical Thinking: Strong analytical and critical thinking skills to approach problems systematically and deliver well-rounded solutions.

Benefits

• Equity: Full-time employees receive equity in Fetch, so everyone can benefit from Fetch’s growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Health Benefits: Comprehensive medical, dental, and vision plans for employees and their pets.
• Continuing Education: $10,000 per year in education reimbursement.
• Employee Resource Groups: Participate in employee-led groups centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: Flexible PTO, 9 paid holidays, and a year-end week-long break.
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return-to-work schedule.
• Calvin Care Cash: A one-time $2,000 incentive for employees welcoming new family members to assist with childcare, clothing, diapers, and more.
• Flexible Work Environment: Option to work from one of our US offices or fully remotely, with hardware and software provided for home setups (applicable for most roles).

Pay

The base salary range for this position is $177,692 - $209,049, with additional competitive compensation packages including equity and benefits.