Data Entry Technician

About the role

FountainRx is seeking a high-performing Data Entry Technician with advanced experience in compounding pharmacy data entry. This role requires speed, accuracy, and critical thinking beyond traditional retail workflows.

Responsibilities

• Accurately enter and process compounded prescriptions in the pharmacy system
• Interpret and input complex prescription details, including custom formulations, concentrations, and dosing instructions
• Perform and verify basic pharmaceutical calculations related to compounding (quantities, concentrations, conversions)
• Review patient profiles and documentation for completeness and accuracy
• Communicate professionally with provider offices to clarify prescriptions, obtain missing information, and resolve discrepancies
• Collaborate with pharmacists and internal teams to ensure efficient workflow
• Maintain strict compliance with HIPAA and all regulatory requirements
• Identify and escalate issues proactively to prevent delays in patient care

Qualifications

• Minimum 3 years of pharmacy data entry experience required
• Strong preference for compounding pharmacy data entry experience
• PTCB certification required
• Active Tennessee pharmacy technician license required (must be obtained prior to start; FountainRx will support/coordinate as needed)
• Strong math skills, including ability to perform calculations accurately and efficiently
• Excellent written and verbal communication skills
• Demonstrated ability to handle high-volume, complex data entry with precision and speed
• Exceptional attention to detail and organizational skills
• Strong interpersonal skills with a professional, empathetic approach
• Comfortable communicating directly with physicians and clinical staff
• Ability to work independently in a remote or on-site environment while maintaining high productivity