Data Entry Support Specialist

About the Role

The Data Entry Support Specialist plays a vital role in maintaining accurate and organized data systems that support adult literacy programs in East Texas. This position involves day-to-day data entry, attendance tracking, student profile updates, and maintaining organized physical and electronic files to ensure data integrity and compliance.

Responsibilities

• Enter daily attendance into the TWC TEAMS database.
• Build and update student profiles in TWC TEAMS.
• Enter initial test and post-test scores as directed.
• Complete general data entry tasks as needed.
• Maintain physical student files, keeping them organized and up to date throughout the year.
• Organize and file sign-in sheets throughout the year.
• Complete general filing tasks as needed.
• Ensure data entry accuracy with no more than a 10% error rate in TWC TEAMS.
• Comply with data protection regulations and organizational policies, including handling personally identifiable information (PII).
• Attend at least three hours of TWC TEAMS training courses annually.
• Maintain confidentiality of student and organizational information.
• Assist with seasonal data projects (e.g., rollover, year close-out) as directed by your supervisor.
• Perform additional responsibilities as required.

Qualifications

• Strong typing and computer literacy skills for accurate and efficient data entry.
• Clear communication skills and a customer service mindset when interacting with learners, staff, and community partners.
• Experience in administrative assistance, including filing, record keeping, and managing basic office tasks.
• Attention to detail, ability to follow data procedures, and maintain confidentiality of sensitive information.
• Comfort working with common office software (e.g., Microsoft Office or Google Workspace) and basic databases.
• Ability to prioritize tasks, work independently, and collaborate effectively in a small team environment.
• High school diploma or equivalent required; prior experience in data entry, nonprofit, or educational settings is a plus.

Pay

$18.00 per hour

Schedule

Part-time (28 hours per week, Monday through Thursday)