Data Entry Representative

Responsibilities

• Enters customer and account data from source documents within time limits.
• Establishes entry priorities based on customer deadlines.
• Prints and submits final invoices to customer per the required method of delivery (mail, email, online entry).
• Prints and submits credit memos to customer per required method of delivery.
• Reviews and verifies invoices against customer portal, recognizing any discrepancies or billing errors prior to submitting to customer.
• Researches and responds to queries on invoices per request by others such as Collections, Service Managers or Billing Managers.
• Communicates with customers as necessary and distributes requests to appropriate personnel/department for resolution.
• Utilizes Smartsheet to confirm invoices/batches have been entered.
• Utilizes Smartsheet to communicate to billers on invoice discrepancies or inaccuracies.
• Maintains and responds to emails sent to main Billing email inbox.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Typing speed and accuracy.
• Excellent organization and communication skills.
• Ability to multi-task effectively.
• Attention to detail.
• Excellent knowledge of correct spelling, grammar and punctuation.
• Ability to interact with all levels of management in various departments.
• Ability to organize and prioritize your own work.
• Ability to navigate internet explorer using customer 3rd party portals.
• Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, clearly, and quickly.
• Solid working knowledge of use of the Microsoft suite of applications (Word, Excel, etc.).
• Advanced usage of Internet Explorer.
• Knowledge of use of Dynamics preferred.