Data Center UPS SME

About Applied Digital

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms. We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Position Summary

Applied Digital is seeking a highly skilled Data Center UPS – Operational Subject Matter Expert (SME) to oversee and optimize the performance, reliability, and efficiency of our data center UPS infrastructure. This role provides deep technical expertise in UPS technologies (e.g., online double-conversion, line-interactive, standby, modular, battery-backed), power quality, battery management, and integration with generators, switchgear, and critical loads.

Key Responsibilities

• Act as the go-to technical expert for all UPS-related matters, including system architecture, sizing, redundancy (e.g., N+1, 2N), runtime calculations, and fault analysis.
• Lead or support preventive maintenance, corrective repairs, battery testing/replacement, firmware updates, and major component replacements (e.g., rectifiers, inverters, static switches).
• Troubleshoot complex UPS failures, power quality issues (harmonics, transients, voltage sags), and integration problems with downstream equipment.
• Develop, review, and update technical documentation, standard operating procedures (SOPs), maintenance protocols, and training materials.
• Deliver hands-on training and certification programs for technicians, engineers, and operations staff on UPS operation, safety, and best practices.
• Perform root cause analysis (RCA) on incidents, recommend improvements, and contribute to reliability enhancements (e.g., predictive maintenance using monitoring software).
• Ensure compliance with industry standards and regulations (e.g., IEEE, NFPA 70, UL 1778, IEC 62040, OSHA, local electrical codes).
• Collaborate with cross-functional teams (e.g., electrical engineers, data center ops, vendors, procurement) on new UPS deployments, upgrades, capacity planning, and vendor evaluations.
• Analyze system performance data, KPIs (e.g., MTBF, availability, efficiency), and monitoring tools (e.g., SNMP, BMS integration) to drive optimizations.
• Provide emergency on-call support for critical UPS failures and participate in disaster recovery planning.

Basic Qualifications

• Experience: 5–7+ years of hands-on experience with uninterruptible power supply systems, including installation, service, and advanced troubleshooting in critical power environments.
• Education: Bachelor's degree in Electrical Engineering, Power Systems, Electronics, or related equivalent field experience preferred.
• Certifications: Preferred – Manufacturer-specific (e.g., Schneider APC, Eaton, Vertiv/Liebert, CyberPower); relevant industry certs like Certified Data Centre Professional (CDCP), NFPA 70E (electrical safety), or battery/UPS-specific training.
• Knowledge & Skills: In-depth expertise in UPS topologies, battery technologies (VRLA, lithium-ion, wet cell), power electronics, and paralleling/redundancy configurations. Strong understanding of electrical systems, power distribution, generators, ATS, and harmonics mitigation. Proficiency with UPS diagnostic tools, multimeters, oscilloscopes, thermal imaging, battery impedance testers, and monitoring software. Excellent problem-solving, analytical, and communication skills for technical reporting and stakeholder interaction. Ability to read/interpret electrical schematics, one-line diagrams, and OEM manuals.