Data Center Technician - USA - Greensboro- On-site

Key Responsibilities

• Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
• Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
• Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
• Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
• Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
• Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
• Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.

Job Requirements

• Education: - Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
• Experience: - 3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
• Technical Skills: - Extensive hands-on experience with Cisco and Juniper networking devices.
• Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
• Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
• Experience with virtualization technologies such as VMware or Hyper-V is a plus.
• Certifications: - Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
• General Requirements: - Ability to travel to various data center locations on short notice.
• Flexibility to work outside regular hours, including nights and weekends if required.
• Must have access to necessary tools and equipment to perform data center tasks.
• Strong problem-solving skills, with the ability to work independently and remotely.
• Excellent communication skills for collaboration with remote teams.