Data Center Technician - PHX Airport

About the role

We are seeking a hands-on Data Center Technician (7 months contract) to support Layer 1 (L1) physical network operations in data center and network closet environments. This role focuses on racking, cabling, hardware turn-up, and on-site execution of network deployments. The ideal candidate is comfortable working independently, follows detailed deployment plans, and understands the importance of precision at the physical layer. This is not a network engineering or configuration role. Success in this position comes from strong physical infrastructure skills, attention to detail, and knowing when to escalate to L2/L3 teams.

What will you do?

• Rack and stack network switches, routers, firewalls, and supporting hardware
• Perform structured cable management including labelling, dressing, and patching
• Validate power and network connectivity (power feeds, port status, link lights)
• Execute basic device turn-up tasks such as: Console access, Verifying LEDs and physical status, Confirming physical connectivity
• Follow rack elevations, patching diagrams, and deployment plans accurately
• Document work performed and update tickets, change records, and deployment notes
• Coverage of 40 hours per week, which may vary to accommodate 5 days x 8-hour coverage from 9:00pm to 6:00am the onsite team

Requirements

• 1 to 3 years’ experience performing hands-on data centre or network physical work
• Familiarity with racking, cabling standards, and physical network infrastructure
• Basic understanding of networking concepts at a high level (L1 fundamentals)
• Able to follow written procedures, diagrams, and deployment documentation
• Able to communicate cross functions

Nice-to-Have Skills

• Experience with enterprise hardware such as Cisco, Juniper, Arista, or similar vendors
• Familiarity with ticketing or change management tools (e.g., ServiceNow)
• Basic awareness of Layer 2 concepts (ports, VLANs) for context only
• Ability to read rack elevations, patch panels, and structured cabling diagrams

Physical Requirements

• Able to lift or push 20-60 pounds of equipment if needed
• Able to stand or kneel for extended periods of time
• Able to use mechanical tools

Who Are We

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers. Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world. We are a global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems. Our vision and ethos have stood the test of time and we aim to exceed expectations and delight customers every time. Our values are integral to the way we work together.