Data Center Technician I - Entry Level

About the role

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is well-suited for individuals beginning their careers in data center operations, telecommunications, or technical infrastructure. As part of a collaborative delivery team, you will carry out hands-on tasks related to equipment staging, rack preparation, cabling, labeling, inventory management, and documentation — all while building knowledge of industry best practices alongside experienced colleagues. This position offers a strong foundation for developing technical skills and growing within data center operations.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
• Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color-coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues promptly.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.
• Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment is required.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lbs.
• Willingness and ability to travel approximately 50%‑100% of the time.

Skills

• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is considered an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
• Ability to identify issues and seek guidance promptly when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.

Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience.

Short‑Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Benefits

Your Health: Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security: The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of