Data Center Technician I

About the role

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is ideal for individuals starting their careers in data center operations, telecommunications, or technical infrastructure.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Auxiliary in rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
• Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color-coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues as needed.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Strong collaboration and communication skills with a genuine willingness to learn.
• Ability to identify issues and promptly seek guidance when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.
• Ability to work in a physically active environment involving lifting, standing, working at heights, and moving equipment up to 50 lbs.