Data Center Technician, AWS Opportunity for Military Community

Description

This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. Join our dynamic AWS team and become a critical guardian of global cloud infrastructure!

Physical Requirements

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

Key job responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Basic Qualifications

• A high school diploma or equivalent
• 1+ years of computer hardware experience, including troubleshooting and repairing experience
• Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

• Experience managing work and priorities through a ticketing system
• Experience in a data center or other critical environment
• An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
• Understanding of network design, protocols and layer 1/2 troubleshooting

Note

• Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
• Lump sum stipend will be provided to eligible candidates who relocate for this position.

Starting Pay

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location.