Data Center Technician

About the role

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Responsibilities

• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Systems of responsibility include: Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyzes systems to ensure best practices for both internal and external customers.
• Provides feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program.
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer-impacting events.
• Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.

Knowledge, Skills & Abilities

• Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems.
• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems Large Centrifugal Chillers Cooling Towers Heat Exchangers Water Treatment Systems VFD’s and Pumps HVAC equipment CRAC/CRAH’s Humidification Systems Water heaters Water/Air filters BMS and PLC Controls Emergency Standby Diesel Generator Systems Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution Static UPS Systems Double Interlock Pre-Action Systems.
• Excellent communication skills, both written and oral.
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to communicate effectively with customers and internal staff and effectively work in team environment.
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to operate in and promote a rigorous process-driven team environment.
• Ability to logically analyze and solve problems.
• Ability to effectively multi-task multiple projects.
• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.).
• Ability to operate electrical tools such as a multi-meter or infrared camera.
• Ability to operate a forklift.

Education & Experience

• Associate of Science in Technology degree or equivalent education and/or work experience plus Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant).
• CPR/First Aid and NFPA70ECertification during employment.
• Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
• High School Diploma or GED required.

Physical Requirements

• Primarily walking, standing, and bending with some sitting.
• Ability to communicate effectively with verbal, visual and listening skills.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
• Able to lift and carry heavy equipment, up to 50 pounds.
• Able to climb ladders and work on raised platform.

Work Conditions

• Data Center environment with varying temperatures and loud noises.
• Potential extensive daily usage of workstation or computer.
• Must work on-site; no telecommuting permitted.

Special Requirements

• Must be willing to be part of the after-hours notification and escalation protocol.
• Must wear leather close-toed shoes with a solid rubber sole.
• This position requires work to be done onsite at a data center facility and may require use of a personal mobile device.
• A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

Compensation

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $66.00 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.