Data Center Technician, ADC InfraOps DCO

About the role

AWS is seeking Data Center Technicians to join its Infrastructure Operations team. This role involves resolving and troubleshooting a variety of data center infrastructure issues, including hardware, fiber, networking, and related problems.

Responsibilities

• Engage in physical data center activities such as planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
• Lift and move materials up to 49 pounds each.
• Work in cramped and/or elevated locations.
• Bend, lift, stretch, and reach.
• Stand and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely and without limitation.
• Work in a noisy environment.
• Support 24/7 operations by covering both night and day shifts.

Requirements

• US Citizen with current, active TS/SCI security clearance with polygraph.
• Ability to engage in physical data center activities.
• Experience with one or more of the following hardware platforms (e.g., Dell, HP).
• Networking experience with CCNA and/or Network+ certifications.
• Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).

Qualifications

• High school diploma or equivalent.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• Associate's degree in IT-related field preferred.

Skills

• IT principles like computer architecture and the OSI model.
• Problem-solving and troubleshooting skills.
• Proactive issue detection and reporting.
• Process innovation and improvement.

Benefits

Amazon offers a comprehensive benefits package including EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. For more details, visit this link.