Data Center Server Operations Site Lead

Google's Hardware Operations team monitors the state-of-the-art physical infrastructure behind Google's powerful search technology.

About the role

As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot, and maintain hardware (like servers and their components) and server software (like Google's Linux cluster). They will also handle the configuration of more complex components such as networks, routers, hubs, bridges, switches, and networking protocols. Your team may lead small project teams on larger installations and develop project contingency plans.

Responsibilities

• Oversee the day-to-day management of the site-level server operations team, ensuring all priorities align with global company objectives.
• Implement and drive a robust safety culture at the site, advocating Environmental Health and Safety (EHS) initiatives to foster a secure and collaborative environment.
• Hire, coach, and develop a high-performing team of managers and technicians; actively lead succession planning and build a robust talent pipeline.
• Accountable for localized metrics, including KPIs, SLAs, and SLOs, while identifying opportunities for process optimization.
• Align and guide site partners—including Facilities (DCOps), Security, GSO-L, Construction (DCS), and NetOps—to ensure seamless operational coordination without direct reporting authority.

Qualifications

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and their components.
• 3 years of experience in site-level data center operational leadership.
• 3 years of experience in a people management, supervision, or team leadership role.
• Experience with different operating systems (e.g., Linux) and developing network architecture.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.

Preferred qualifications

• 3 years of experience in managing and developing other people managers.
• Experience initiating and executing strategic initiatives in a global environment.
• Expertise in Linux operating systems and developing network architecture.
• Demonstrated passion for operations, people management, and leadership.

Pay

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $205,000 - $285,000 (USD) + 25% bonus target + equity + benefits.